For questions about the Warmer Homes Scheme, contact SEAI through the official SEAI website or its published customer-service details, particularly if you are checking an application, referral or eligibility. Have your address, MPRN and any application reference available when you get in touch. If SEAI has referred you to an approved provider, that provider can usually answer questions about surveys, appointments and works, while SEAI remains the appropriate contact for scheme administration. Eligibility and the support offered are decided by SEAI based on your circumstances, so check the latest information on the official SEAI website.